Consultation Services

General implementation support and coaching

I am passionate about helping teams bring their vision to life—especially when that vision is about making a meaningful difference in the lives of the people they serve.

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I can help you:

• Identify the right people to be at the table

Ensure that the necessary people and perspectives for success are included from the start

 

• Clarify your vision and goals

Set your priorities around what success means for you

 

• Ensure your services are client- or patient-centered

Collaborate with your clients/patients to integrate their values, needs, and preferences in the services you provide

 

• Identify and leverage your strengths

Recognize what’s already working and build on it

 

• Overcome challenges to implementing your vision

Name challenges clearly and navigate them strategically

 

• Know what’s working

Use practical, actionable evaluation methods to track the impact of your services

 

• Support staff well-being

Attend to the emotional and relational dynamics of service delivery to make the work enjoyable and sustainable

 

• Plan for long-term success

Create strategies for sustainability, adaptation, and continuous improvement that grow with your team and organization

 

I use evidence-based methods and tried-and-true tools and techniques – tailored to your needs - to support you in your implementation journey:

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• Effective methods for team-building and communication

• Effectively set and achieve goals aligned with your vision and mission

• Outline your resources, activities, and intended impact through logic modeling of your services

• Conduct user experience research to elicit client/patient perspectives, preferences, needs, and pain points

• Assess the strengths and challenges to implementing services using frameworks and models from implementation science and identify strategies to support services implementation

• Train staff in client/patient-centered communication skills

• Train staff in skills for managing work requiring high amounts of “emotional labor”

• Identify valid and feasible ways to measure the quality of services and their impact on clients/patients

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Training and clinical consultation

Workshop trainings are an essential first step to providing effective services and are ideally followed by expert-led case-based consultation for staff to practice and get feedback on their skills. I have 12 years of experience designing workshop trainings and consultation that use evidence-based learning methods to meet the diverse needs of front-line staff from a variety of professional backgrounds, roles and settings. I can offer a tailored training and clinical consultation experience to best suit the needs of your team and staff.

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My expertise is in working with adults of all ages.

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I offer specialized training and consultation in the delivery of:

• Cognitive-behavioral therapy or brief interventions

• Motivational Interviewing

• Communication skills for patient-centered care delivery

• Public health approaches that include screening and delivery of “early” or preventive interventions

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And treatments or interventions for:

• Anxiety

• Depression

• Posttraumatic stress disorder & trauma recovery

• Complicated grief

• Substance use problems

• Suicidality

 

Research collaboration

I have been a co-investigator on several large federally-funded projects, including full-scale clinical trials, and led pilot and developmental projects funded both by the National Institutes of Health and the University of Washington. 

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In accordance with my clinical and research areas of expertise, I am available to consult on research projects in the following areas:

• Pragmatic clinical trial methodology

• Adaptation and implementation of evidence-based interventions

• Effective and efficient methods for training of interventionists

• Measurement and evaluation of intervention quality or fidelity

• Assessing implementation determinants, using determinants frameworks to collect and analyze qualitative data

• Evaluating implementation outcomes

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Example settings that are a good fit for my expertise

• Public health

• Public behavioral health

• Primary care, including HIV care

• Acute medical care

• Digital and online mental health

• Specialty mental health settings, including private practice

• Non-profit human services organizations